Your App Crashes Daily
I have to reboot my FireStick or AppleTV almost daily if i run the CSpire app. Looks like a memory leak in your app. If i use the channel specific apps like Velocity, Fox, or others apps i do not have the problem. I only experience it with your app. I'm forced to reboot the box to run your app.
Hi – Thanks for reaching out and reporting this issue / bug. Please look for a response from Customer Care who will attempt to gather more details concerning your issues.
Dominic Tynes commented
On a Sony Bravia the Android TV C Spire app locks up usually at least once/day...then the TV auto reboots. No other Android app on this TV causes that so I am assuming it is the C Spire app (as opposed to Android TV). Started two updates ago if I remember correctly...did not happen previously.
I'm seeing the same issue. Med014 error message.
Happens almost every night. Very disappointing to have shows interrupted.
David Ros commented
Someone had set up a call with me to gather information, but I never received that call.
Im assuming they wanted info from my AppleTv and CspireTV app.
If that is the case, this is my info:
AppleTV model A1842(32 GB) and model A1625(64 GB).
the following is the same on both AppleTVs:
tvOS 11.2.6 (15K600)
App Version #1.4.1
Appl Build #89
I do still have this issue. About every other day, the app will cease to stream, or come up and then go to the "beep boop bob" message. Other apps will run and stream fine during this. The fix is always to restart the AppleTv.