C Spire TV

Hi. You’ve reached the C Spire TV ideas and feedback forum. My name is Rob (aka Rube) and I am the product manager for C Spire TV. As we continue to build out and improve C Spire TV, we’re really looking to you, our customers and app users, to help guide and inform which features and functionality we focus on first.

HOW TO GET HEARD

  1. VOTE for existing ideas you think would improve the product
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  1. Add ability to record only NEW episodes

    Right now, i can either record everything, or just one episode at a time. I want the ability to just record the latest episode.

    22 votes
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    • App for Android & iOS Smartphones and Tablets

      I want an app that let's me watch TV from my android or iOS smartphone or tablet.

      12 votes
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      • Make Current Program Info More Easily Accessible

        Right now there is no way to see what you're watching unless you disrupt the stream and go to the guide. The show description, channel, etc needs to be on the same level that displays the guide, shows, manage recording options.

        5 votes
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        • Allow input of channel numbers (in guide or directly) like a traditional remote when using a compatible remote app allowing numeric input

          Allow input of channel numbers (in guide or directly) like a traditional remote when using a compatible remote app allowing numeric input

          5 votes
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          • Remote Control App

            The lack of a remote control on the TV 2.0 is an issue for several reasons. Is there any way a smartphone on the same wireless network could be used as a traditional remote via an app?

            4 votes
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              William – thanks for this suggestion. We are already working on Android and iOS versions of the app which will extend the C Spire TV experience to tablets and smartphones.

              For Remote Control functionality, each of the hardware manufacturers have smartphone / tablet apps which allow you to control your streaming media player

              These apps are available via Google Play store, iTunes, and Amazon app stores.

            • Amazon Echo & C Spire TV Integration

              Right now there is a skill for Alexa but it doesn't work.

              4 votes
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              • 4 votes
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                • Connect recordings to profile

                  It seems to point of individual profiles is so that recommendations can be made based on viewing or recording habits but I would like an option to connect recordings to different profiles.

                  3 votes
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                  • Need app exit button so TV not in use doesn't count as a stream

                    If you have two TVs and move from one TV to the other, unless you force quit the application, the second TV cannot watch the show because the first TV is consuming the stream license. Need an exit menu item (not quit since that requires you to reenter your password).

                    3 votes
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                    • Favorite Channels List - By Profile

                      Currently every time I want to go to the 3 channels I watch I have to scroll through all the channels. (I have 3 others in my family that watch other channels). It would be way faster to have favorite channels saved to my profile so I wouldn't have to scroll through channels I am not going to watch.

                      3 votes
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                      • Adding Cspire streaming TV features in addition to set top boxes

                        It would be nice to add the streaming feature without having to return ALL the set top boxes. Being able top mix and match would be ideal and you could charge for it!

                        3 votes
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                        • Let me try C Spire TV before upgrading

                          Let current C Spire TV 1.0 customers give the new product a try before having to disconnect my current service and commit to something that is new and unfamiliar.

                          3 votes
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                          • Let me search by an actor or director

                            I love Tom Cruise movies and i want to be able to search Tom Cruise from the search page and have results for all tom cruise movies i can watch.

                            3 votes
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                            • Make it easier to set future recordings

                              I would like to record a show or movie that I know has been on tv before and expect it to be on in the future. If the show does not show up when I look for it in search mode there is no way to set a recording. (For example I tried to set a recording of Now You See Me. It did not show up in the search, so I have no way to set a recording for it. The making of Now You See Me 2 showed up; another example, seasonal shows – how can I set…

                              2 votes
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                                We are investigating how best to enable you to easily be able to find and add future recordings. We’re looking at creating a ‘Show Other Times’ button on an episode or movie detail page. This would provide a list of future times when the same program will air, info on what channel / network, etc. Then you would be able to select which future playing of the show you want to record.

                              • On demand

                                It seems like the infrastructure is there to be able to watch some shows on demand rather than having to record everything all the time. I would like to be able to search a show and if available watch them on demand.

                                2 votes
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                                  Hi Tim – thanks again for all this awesome feedback.
                                  C Spire TV does include a wealth of ‘On Demand’ content. The networks send us thousands of hours of on demand video content each month.

                                  On Demand episodes are available from the ‘Series’ pages along with upcoming shows, recorded shows, and shows that are available to you via the Replay TV feature. Basically if you navigate to a series page like Big Brother, you will see episodes organized by season no matter where they come from.

                                • 2 votes
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                                  • 2 votes
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                                      0 comments  ·  TV Network  ·  Admin →
                                    • Add Kids Channels to the Basic Package - Such as Nick Junior

                                      After reviewing most TV networks over the years I believe this is one of the only ones that does not allow Nick Junior as a basic package channel. Kids channels should be in the basic package. It is one of the benefits of having cable just to turn on the TV and have shows available for children vs. streaming.

                                      1 vote
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                                        Thanks for your suggestion Alan!

                                        We’re consistently working to strike a balance between the channels we offer in our various packages, and the impact on the cost of those packages. I believe our current Standard package offering provides a lot of value for subscribers seeking kids-centric programming.

                                        Our Standard package currently offers dedicated child-friendly programming from the following networks:

                                        PBS Kids
                                        Disney Channel
                                        Disney Jr
                                        Nickelodeon
                                        Cartoon Network
                                        Discovery Family Channel
                                        Universal Kids

                                        And I’d encourage you to take advantage of your access to network apps which you can download to your tablet, smartphone or streaming media player for hundreds of hours of awesome child-friendly content.

                                        QUESTION – what would your appetite be if we went away with the concept of multiple packages, and instead offered just one package at a higher price point which included all the channels currently offered in both our Standard and Expanded packages?

                                      • Fix the "Recently Watched" feature on the Fire Stick app

                                        On the Apple TV app, the "recently watched" seems to work fine; but on the Fire Stick, the most recent channel is rarely among those listed. It's particularly annoying when trying to flip between football games, when we have really missed the ability to just punch in numbers or hit the "back" button.

                                        1 vote
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                                          1 comment  ·  Issue or Bug  ·  Admin →
                                        • Add Football Teams to Guide

                                          when I watch TV on Saturdays I see lots of games called 'NCAA Football' but I have to click into the guide before I can see which teams are playing. Please don't make me click into the guide to the preview to tell which teams are playing.

                                          1 vote
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